Freedom to Speak Up Guardian
Mr Hemadri, consultant in general surgery, has been appointed as the Trust’s first Freedom to Speak-Up (FTSU) Guardian.Acting in a genuinely independent and impartial capacity, the role of the FTSU guardian is to work alongside the board and executive team to help support the organisation to become a more open, transparent place to work.
The creation of the role was a recommendation following the Francis report into Mid Staffs and now guardians are being appointed across the country to help create an open culture based on listening and learning and not blaming.
In light of the recent CQC reports all staff should be made aware of how to report concerns and should be encouraged to do so.
Mr Hemadri can help by:
•Listening to and supporting staff to raise concerns by using the available structures and policies, both within the organisation and outside.
•Independently review any complaints from members of staff about the way they have been treated as a result of raising a concern and report back to the individual and, with their agreement, to their manager, the chief executive and the director of human resources.
•Ensuring staff who speak up are treated fairly through the investigation, inquiry and or review and that there is effective and open communication during this time.
•Ensure that information about those who speak up is kept confidential at all times, subject to requirements around safeguarding and illegality.
•Concerns can be raised anonymously, by name and on an informal or formal basis. Depending on the nature of the concern Mr Hemadri will be able to give advice, signpost to other support services or take action.
As part of the role Mr Hemadri will report directly to the chief executive to give feedback on any themes from the concerns raised by staff. He will also report to the Trust Board.
Mr Hemadri said: “I feel honoured to be appointed to this role and am determined to work with staff to create an open and honest culture where people feel they can raise concerns, no matter how big or small. I have been at the Trust for 16 years and I know how important it is that we listen to our staff, as these are the people who know our services inside out
“I want to make sure that staff feel comfortable about speaking out when they need to, so we can not only improve the working lives of our staff but also the quality of care we provide to our patients.”
He will be supported by a national network of guardians who will all share best practice in supporting members of staff who speak up.
Here at the Trust Mr Hemadri is being supported by a network of associate guardians:
- Dr David Broomhead, associate medical director for community and therapy services
- Amanda Dexter, associate chief nurse for children’s services
- Karl Roberts assistant director of organisational effectiveness
- Lisa-Jayne Cottam, research nurse