Freedom to Speak Up Guardian

Acting in a genuinely independent and impartial capacity, the role of the Freedom To Speak Up Guardian (FTSUG) is to work alongside the board and executive team to help support the organisation to become a more open, transparent place to work.

The creation of the role was a recommendation following the Francis report into Mid Staffs and now guardians are being appointed across the country to help create an open culture based on listening and learning and not blaming.TheĀ Freedom To Speak Up guardian can help by:

  • Listening to and supporting staff to raise concerns by using the available structures and policies, both within the organisation and outside
  • Independently review any complaints from members of staff about the way they have been treated as a result of raising a concern and report back to the individual and, with their agreement, to their manager, the Chief Executive and the Director of People and Organisational Effectiveness
  • Ensuring staff who speak up are treated fairly through the investigation, inquiry and or review and that there is effective and open communication during this time
  • Ensure that information about those who speak up is kept confidential at all times, subject to requirements around safeguarding and illegality
  • Concerns can be raised anonymously, by name and on an informal or formal basis.

Depending on the nature of the concern the guardian will be able to give advice, signpost to other support services or take action.

Staff can contact the FTSU Guardian in confidence by email at nlg-tr.ftsuguardian@nhs.net