In line with government guidance, visiting patients at Scunthorpe, Grimsby and Goole is currently only allowed in exceptional circumstances, such as:
- Visiting patients at the end of their life
- Visiting patients with additional support needs such as dementia, a learning disability or autism
- One birthing partner
- One parent visiting a child
We are also no longer allowing partners/family members in antenatal clinics, scans or any other appointments at the antenatal day unit. The only exception is the 20 week (anomaly) scan where one partner is allowed to attend following successful Covid-19 screening.
If you have other circumstances you believe to be exceptional, such as visiting someone to assist with communication and/or health or social care needs, please contact the ward/unit for advice.
Please also note that anyone attending the Emergency Department or for an outpatient appointment is expected to attend alone. Please only bring a maximum of one other person if assistance is required.
When entering a hospital building all visitors and outpatients must wear an appropriate face covering. This follows Government guidance. Please bring one with you where possible.
Staying connected with those in hospital
If you know someone who is staying in hospital, here are some of the ways you can stay connected with them:
- Send an email with family updates, photos or drawings to:
nlg-tr.PatientExperience@nhs.net which will be passed onto the patient
- Call and leave a message which will then be handwritten into a card before being delivered to the patient. For Scunthorpe and Goole hospitals call 03033 306391 or for Grimsby call 03033 306392. The lines are manned from 9am to 3pm, Monday to Friday. Outside these times, people can leave a voicemail.
- Arrange for essential drop offs to be delivered to the patient, such as medication and clothes to go home in
- Request to be part of the Connecting Hearts project. Hundreds of paired knitted hearts haven been donated, one will be given to you and one will stay with the patient
- Call them on their bedside phone – confirm the phone number with the ward/unit
- Call the ward or email the Patient Experience team on nlg-tr.PatientExperience@nhs.net to arrange a video call.
Jo Loughborough, Senior Nurse for Patient Experience, says: “We really hope these new ways of keeping connected will help our patients and their loved ones during this difficult time. We understand everyone needs different levels of communication and in different ways, so we will do everything we can to connect people. Please get in touch if you need any special arrangements.”
For more information on staying in touch, please contact our Patient Experience team by emailing nlg-tr.PatientExperience@nhs.net.