Keep in touch with your loved ones in hospital

Patients in local hospitals are now receiving handwritten well wishes from their family and friends.

Photo of chaplains with the cards. JPEG

A new dedicated phone line has been set up at Scunthorpe, Grimsby and Goole hospitals for members of the public to call and leave a message for their loved one who is staying overnight in hospital. Staff manning the lines then write the message in a card and deliver it to the patient.

Assistant chief nurse, Melanie Sharp, said: “We understand how difficult and upsetting it must be having a relative or loved in hospital while our visiting is restricted. However, we hope this will bring a smile or comfort to our patients, while providing families with another way to stay in touch.”

To send a card to your loved one, just call 03033 306391 for Scunthorpe and Goole hospitals or 03033 306392 for Grimsby hospital. Between 9am and 4.30pm, Monday to Friday, a member of staff will be available to take down your message. Outside these times, please leave your message and the name of the patient on the answer machine. The messages will then be written in a card and hand delivered to the patient.

Melanie added: “In the last week a small team of staff have been delivering cards to patients across our hospitals. We know staying in hospital can be a lonely or stressful time for some, so we are doing everything we can to make this time a little bit easier for patients and their families. It’s a difficult time for so many, but we are so pleased we are able to do this for our patients and their families.

“Huge thanks to our acting lead chaplain, Harry Smart, who came up with the idea and to our charity, The Health Tree Foundation for supporting us to get this up and running so quickly. We would love to send more, so please get in touch if you know someone in hospital.”

Louise Coult, undergraduate officer based at Scunthorpe hospital, who is one of a many willing staff who came forward to man the phone line, said: “It has been a pleasure to help with this service. Those calling have been really appreciative and have said what a fantastic idea it is.”

Patients also have access to free calls via their bedside phone.

For the most recent information on visiting and updates from the Trust which runs the hospitals, please visit www.nlg.nhs.uk.

If you’d like to support patients during this difficult time by donating, please visit The Health Tree Foundation’s JustGiving page.

If you are a journalist and require further information contact the communications and marketing team on 03033 302528 or via nlg-tr.comms@nhs.net