Trust maintains its CQC rating of requires improvement

Northern Lincolnshire and Goole NHS Foundation Trust has maintained its ‘Requires Improvement’ rating from the Care Quality Commission (CQC) following an inspection in September 2019.

In a report published today the Trust overall has been rated ‘Requires Improvement’, as has Scunthorpe General Hospital, Diana Princess of Wales Hospital in Grimsby and Goole and District Hospital and the Trust’s community services.

The CQC has noted improvements at the Trust with the rating for Well Led moving up from Inadequate to Requires Improvement. Community Dental and Community Adult services have improved to ‘Good’ as has Critical Care at Scunthorpe and Medical care at Goole. Safety at the Trust has been rated ‘Inadequate’ – due to waiting list backlogs in some specialties, the backlog in diagnostics reporting, end of life care and some issues in the Trust’s two emergency departments.

Responding to the report, Trust chief executive Peter Reading said: “Retaining our Requires Improvement rating shows the changes we are making are being maintained, giving us a strong base to build on. The reports also show we still have a huge amount to do to get better, day in and day out. We are working hard to make sure that happens. I have always said we need five years to bring our Trust up to where our staff and our local communities want it to be and this report shows where we stand two years in.

“Since the inspectors visited last autumn we have made changes in a number of areas they have highlighted. We have invested more than £1.1million for extra nursing staff to introduce a twilight shift for registered nurses, increase staffing at weekends and put more senior nurses into our A&Es overnight. We have also made sure there are more doctors in the A&E department overnight. We have tackled the radiology reporting backlog which has reduced by 8,000 and created more scanning capacity with an additional CT scanner opening last April at Scunthorpe. Next week building work starts on a new suite at Grimsby to house two MRI scanners.

“We reduced our overall waiting list by about 5,000 patients since the peak in summer 2018 and we are on target to have no one waiting more than 40 weeks by the end of March. On end of life care we have introduced new leadership arrangements and have a new team in place. Caring for those patients nearing the end of their life is a key priority for the Trust and our partners, and we know we have much more to do to improve what we do and how we do it.

“Finally, I want to thank our wonderful staff. Maintaining the Requires Improvement rating is no mean feat given the demands on our services, our financial position and the amount of changes we are trying to make to improve things. Every day they go ‘above and beyond’ to provide the high standards of care that our local communities deserve. Any findings in these reports reflect how we manage our services not the care they give, they do an incredible job.”

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