Visiting arrangements and appointments/operations at Northern Lincolnshire and Goole NHS Foundation Trust

Visiting will be suspended at Northern Lincolnshire and Goole NHS Foundation Trust’s hospitals from tomorrow, but patients with appointments should continue to attend unless they hear otherwise.

Information for patients who have appointments with the Trust:

The Trust is reviewing all non-urgent operations, diagnostic tests and appointments in line with the government guidance on Coronavirus. Any urgent, emergency and cancer care procedures will continue to go ahead. If your appointment/procedure with us is affected then we will contact you directly. If you do not hear from us then please attend as usual. If you cannot attend your appointment as you have symptoms of Coronavirus then please call us on 03033 306642 to rearrange your appointment (open 8am-8pm Mon- Fri). Where we can, and where appropriate, we are trying to minimise face to face appointments, and will be carrying out appointments via telephone or video.

Staff in the Trust’s community services are still offering appointments to patients, particularly those with urgent/high risk needs. As above though appointments may be changed/carried out on the phone.

Visiting arrangements:

From tomorrow, Wednesday 25 March, visiting at hospitals in Scunthorpe, Grimsby and Goole will only be allowed in exceptional circumstances.

Following the new government guidance, to stay at home and protect the NHS, Northern Lincolnshire and Goole NHS Foundation Trust has suspended all visiting except in the following exceptional circumstances*:

· Visiting patients at the end of their life
· Birthing partner
· 1 parent visiting a child

We are no longer allowing partners/family members in antenatal clinics, scans or any other appointments at the antenatal day unit.

*If you have other circumstances you believe to be exceptional please contact the ward for advice.
Please also note that anyone attending the Emergency Department or for an outpatient appointment is expected to attend alone. Please only bring a maximum of one other person if assistance is required.

Ellie Monkhouse, Chief Nurse, said: “This is not a decision we have taken lightly, but we need to do the utmost to protect our patients and staff throughout this pandemic. The new government guidance is clear; people need to stay at home and only go out for food, health reasons or essential travel to work. We appreciate this will be difficult for people who are worried about their loved ones but it is an essential step we feel we must make.”

Contact numbers for the wards are available on the Trust website here: www.nlg.nhs.uk/patients/wards

Hospedia are offering patients free calls from their bedside units so those who are well enough to do so can keep in contact with their families and friends using this or their own mobile phones to help reduce calls to the wards.

If you fall into one of the above visiting categories and do come into one of our hospitals please:

• Avoid coming to the hospital if you are feeling unwell, including with cold or flu symptoms. If you have a persistent cough or fever, please do not enter the building
• Wash or gel your hands as soon as you enter a ward or unit
• Follow the additional measures that will be requested by our staff if you are visiting a patient with an infection.

All news and updates for patients and visitors will be published on the Trust’s website: www.nlg.nhs.uk/news and social media channels (Northern Lincolnshire and Goole NHS Foundation Trust).


If you are a journalist and require further information contact the communications and marketing team on 03033 302528 or via nlg-tr.comms@nhs.net