Women say they have confidence in staff and are treated with dignity and respect when in labour

Women who had a baby at Northern Lincolnshire and Goole NHS Foundation Trust say help was on hand when they needed it during labour and their concerns were taken seriously.

This is according to the latest national NHS maternity survey which aims to provide an understanding of what patients think of the services they received.

The survey is based on a sample of mothers who gave birth at Grimsby, Scunthorpe and Goole hospitals in February 2018. A total of 300 women were asked to complete a survey between April and August, with more than 30 per cent responding.

The results show the Trust is performing in line with other hospitals and in two areas is doing significantly better than average.

Toby Cooper, head of midwifery at Northern Lincolnshire and Goole NHS Foundation Trust, said: “The results are always a really useful tool for us as they highlight areas of good practice and help us identify areas where we can make improvements to services.”

“Our teams are now looking closely to see what actions we can take to address those areas where our mums reported we could make improvements. It is really great to know that our mums feel they are treated with dignity and respect during their labour and birth, and that they have confidence and trust in the staff caring for them.”

Areas the Trust performed significantly better than average included:

• Concerns raised during labour and birth were taken seriously
• A member of staff was on hand at a time when attention was required during labour and birth.

The report also showed that midwives are asking women more now during the antenatal period how they are feeling emotionally.

The survey also highlighted that staff need to tell women they need to arrange a postnatal check-up of their own health with their GP six to eight weeks after giving birth.

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