Switchboard
Our main switchboard number covers all three hospitals.
Telephone:
Appointments
If you want to talk to one of our appointments teams a list of phone numbers is available on the ‘Appointments Teams’ page.
Wards
You can find contact details for an individual ward using the links below:
Finding out information about relatives in hospital
If you're a relative and want to find out information about a patient in hospital, please contact switchboard in the first instance on 03033 306999 or the ward direct.
Share your feedback
There are a number of ways you can leave feedback about our services. We appreciate you taking the time to do this as it allows us to give praise where it is due and learn lessons where things go wrong.
Results
If you are awaiting results, eg blood test results or the results of a scan then please note these are sent back to the referring doctor, so check with your GP. If it was one of our consultants that referred you please use the Appointments team contacts.
Information requests
Email:
Freedom of Information Request
You can make a freedom of information request using our online form. Please check our publication scheme first as we may already publish the information you’re looking for.
Work experience and placement requests
Please note that placements are currently on hold due to the pandemic.
Change your address or phone number
Parking
If you have a parking query, please refer first to our car parking pages. If you can't find the answer, you can email the team below.
Invoices
Copies of invoices should be sent to the email address below. More information is on the web link below.
Cashiers
You can claim travel expenses via Cashiers. The Grimsby office is located near The Pink Rose Suite. It's best to call first before making a special journey. Opening days and the phone number is below. There are no offices at Scunthorpe or Goole hospitals. Alternatively, you can complete a HC5 form and post to Cashiers, Diana, Princess of Wales Hospital, Scartho Road, Grimsby, North East Lincolnshire, DN33 2BA, or email to the address below. You’ll also need to include a copy of your proof of benefit, appointment letters and bank details. Cashiers will process and make a payment to you by BACS.
General enquiries
If you have a general enquiry and are not sure where to direct it to, fill out our online form and we’ll direct it to the right team. Please note that general enquiries are dealt with within office hours – Monday to Friday, 8.30am to 5pm. Please do not ask for urgent medical advice via this form. If you have an urgent medical problem and you’re not sure what to do, contact NHS 111.
