Rearrange or cancel your appointment
Can't make your appointment? Complete our online form to let us know you need to cancel or rearrange
Need to talk to someone about your appointments? Contact one of our specialty admin teams
Waiting for treatment
If you have been waiting more than 40 weeks for your first outpatient appointment or a scheduled date for surgery with us, you could now be eligible for Alternative Patient Choice.
Before your appointment
If you’ve been referred to us you may receive an appointment to visit one of our outpatient departments, be invited for a telephone call or even a video consultation.
At your appointment
Please check before attending whether your appointment is in person at one of our outpatient departments or virtual; via telephone call or video call.
Patient initiated follow up
Some patients will be offered a ‘patient initiated follow up’ (PIFU) appointment.
Digital letters and SMS reminders
We’re moving over to digital letters meaning you can view your appointment letter on your mobile phone.
Download the NHS app
You can now view your outpatient appointments, order prescriptions and more with the NHS app