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Rearrange or cancel your appointment
Can't make your appointment? Complete our online form to let us know you need to cancel or rearrange
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Before your appointment
If you’ve been referred to us you may receive an appointment to visit one of our outpatient departments, be invited for a telephone call or even a video consultation.
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Appointment teams
Need to talk to someone about your appointments? Contact one of our specialty admin teams
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At your appointment
Please check before attending whether your appointment is in person at one of our outpatient departments or virtual; via telephone call or video call.
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Patient initiated follow up
Some patients will be offered a ‘patient initiated follow up’ (PIFU) appointment.
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Digital letters and SMS reminders
We’ve moved over to digital letters in Outpatients – it means you can now view your appointment letter on your mobile phone. We're in the process of rolling out admission letters

Download the NHS app
You can now view your outpatient appointments, order prescriptions and more with the NHS app