When visiting our hospitals please wear an appropriate face covering and do DO NOT attend if you have any COVID-19 symptoms:
- New cough
- New loss or change in the sense of smell or taste
If you are experiencing any symptoms for COVID-19 please call us on 03033 306642
On arrival at hospital you will be screened for Covid-19 symptoms. If you have Covid-19 symptoms you will be asked to return home and follow guidance.
Please only arrive 10 minutes before your appointment time and where possible attend alone, or with one other member of your household if you need them to be present. This is to help maintain social distancing guidance in clinic.
Thank you for helping us to keep everyone safe.
What to expect
Your appointment letter will tell which clinic you need to attend. Please report to the reception desk in the relevant area at least 10 minutes before the time of your appointment. We have volunteer guides who can help you find your way. The receptionist or nurse will check your name, address and date of birth.
You may be asked to go to another area for additional tests prior to your appointment. You will be asked to take a seat in the waiting area. When it is your turn you will be called into a consulting room. You will be asked to confirm your name / address / date of birth prior to any test or consultation. This is important as staff need to ensure that the right patient is undergoing the right test or consultation. If at anytime you do not understand something you have been told, please ask a member of staff who will explain.
We are able to offer a bleep service for patients wishing to leave the waiting area to get a drink or something to eat. Please ask the receptionist.
After your appointment
You may need to go for further tests or investigations or to make an appointment with another department. The department staff will explain what you need to do, or help you. If you would like to receive a copy of your clinic letter please ask at reception.
If you are given a prescription we have Lloyds pharmacies on site at Scunthorpe and Grimsby hospitals. are open from 9am to 6pm, Monday to Friday. Prescription charges apply if you normally pay for your medicines.
You may be invited for a follow up appointment, or placed on what’s called Patient Initiated Follow Up