PIFU allows you or your carer to contact us as and when you need to, rather than coming back for routine appointments when you do not want or need them.
How does it work?
If PIFU is suitable for you, your healthcare professional will discuss your condition with you and add your name to the PIFU appointment list. Instead of being given routine follow-up clinic appointments, you will be able to contact the service directly to arrange a follow-up appointment if you feel you need it.
Your healthcare professional will then advise on the symptoms you need to watch out for and provide you with a guide card to help you decide whether you need to make an appointment because your symptoms have returned or got worse. If you experience any problems with your condition, or complications after treatment, please use the information on the guide card to contact the service to arrange a PIFU appointment.
You will also be told how long you will stay on the PIFU waiting list as determined by your clinical condition. If you do not need to see the doctor or nurse about your condition within the specified period after your last appointment, you will be discharged back to your GP who will re-refer you if you need to be seen again in the future.
How do I book an appointment?
Booking an appointment is quick and easy. Just call the Patient Access Contact Centre team and say you have a PIFU.
Call: 03033 306642
You will be given a number to call should your particular condition or symptoms ‘flare up’ within a specified timeframe. We will then arrange an appointment for you. This will be via telephone, video or face to face.