What to expect
It’s not always easy to get to your appointment, and you don’t always need to see a healthcare professional in person. If we think your appointment is suitable for a video consultation we’ll let you know on your appointment letter and give you a time and date.
New to video consultations? Watch this video to learn more about how it works and to see if it’s right for you.Easy read guide to video consultations
What you’ll need
To take part in a video consultation you’ll need a smartphone, tablet or computer that can do video calls and an internet connection. We use a secure system called Attend Anywhere which can be used on a PC, Mac or an iOS/Android device, using Google Chrome (for PC/Mac/all mobile devices)/Apple Safari (for Macs and iOS devices) browser. Attend Anywhere does not work on Internet Explorer